Remote or in-studio? +
Either, and you can mix them. Remote sessions are video or voice-only, whichever you find easier to be honest on. In-studio sessions happen at the practice, a converted brickworks; the address and directions come with your confirmation. Roughly two-thirds of clients are entirely remote.
What happens if I miss a session? +
Tell us more than forty-eight hours ahead and we move it inside the same fortnight at no charge — the thirteen-week window on The Wheel exists for exactly this. Inside forty-eight hours the session is charged, unless it is the kind of week that is the reason you came, in which case say so and we will use judgement.
Is this therapy? +
No, and it does not substitute for it. Coaching works forward from a life that is standing. If what is live is trauma, a diagnosis or a crisis, we will say so early and point you toward the right kind of help. If you are already working with a therapist, coaching alongside is often fine — we will ask you to mention it, and we will not ask what is discussed there.
Do you take on everyone who enquires? +
No. Six people are on The Wheel at any time and we would rather give you a fast no than a slow yes. Where the fit is wrong we say why, and we suggest somewhere better placed. There is no charge for the first conversation either way.
Can I pay monthly? +
Yes — three payments of £620, the first on booking. Single Sittings are paid on booking. The Kiln is a rolling monthly payment you can stop with thirty days’ notice; we will never make you write twice to cancel.
How long is the wait? +
Single Sittings usually within two weeks. The Wheel depends on when a place opens — typically three to six weeks, occasionally longer in January. We tell you the real date in the first reply, not a placeholder.